“So this is, in some ways, pure addiction,” says Keith Whyte, executive director of the National Council on Problem Gambling. They’re paying only to buy more chips, which allows them to spend extra time in the game. Players can never cash out their virtual chips for real money. She took out two home equity loans, spent her family inheritance and borrowed money from her husband’s 401(k), all to pay off credit card debt from the game.Īnd the kicker? She can’t win any money in the game. Suzie Kelly, a grandmother from suburban Dallas, ultimately spent $400,000 playing a virtual slot machine game on the Big Fish Casino app on her iPhone. The companies are using big data and advanced software to predict which people will spend massive amounts of money on the games and then targeting these people with aggressive marketing.įor some people, these games result in financial ruin. In this partnership with PBS NewsHour, Reveal examines how Facebook is partnering with social casino games to monitor and analyze the behavior of vulnerable players. But how does Facebook’s handling of personal information affect its users? Facebook recently received a $5 billion fine from the Federal Trade Commission for mishandling users’ personal information.

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